A client holds full responsibility of providing correct measurements to PRECIOUS NOOR Team. In case of a custom made item return, the client shall bear the costs of delivery and 30% of the item (s) price. Please note that due to incidents of measurements being incorrectly provided, the minimum length of the custom-made item(s) is 140 cm, min sleeve length is 61 cm. Shall a customer request shorter than 140 cm and 61 cm length respectively, the item(s) will be still cut as per above standard length.
We will only offer a refund for clothing if the garment/s is/are unused, unwashed, in perfect resalable condition with the PRECIOUS NOOR Swing Tag(s) still attached. We cannot accept returns that have been torn, soiled or damaged due to incorrect washing or use.